How to Order Product Samples from STARGO (Before Your First Container)

By STARGO Editorial Team · Updated 2026-07-26

Reviewed by Ainne Zhang (Operations Director)

STARGO can supply product samples so importers and dealers can evaluate appearance, configuration, and local market fit before placing a container order. Samples are not a substitute for factory verification or the per-container PSPV used on mass shipments.

Key facts

• Samples help you check fit, finish, and configuration before a container order.
• Share country, model, voltage/battery, and sample quantity for a quotation.
• Sample price, freight, and any deposit credit are confirmed on the proforma — not published as fixed rates.
• Lithium routing (sea vs air) is confirmed per battery and carrier rules.
• Dealer inquiries: typically within 24 business hours.

How to order

• Email or WhatsApp with target country, product category, preferred voltage (48V/60V/72V), battery chemistry preference, and sample quantity.
• STARGO recommends a configuration close to your planned production build.
• You receive a quotation covering sample unit terms and freight options.
• After confirmation, the sample is produced under normal QC, then shipped by the agreed mode.

Confirmed at quotation only

• Sample unit price and currency.
• Freight and Incoterm.
• Whether sample cost can be credited against a later container order (only if on the proforma).
• Lead time for the sample build.

Shipping note

Sea freight is common for battery-equipped units. Air depends on battery type, packaging, and carrier acceptance — confirm at quotation.

Frequently asked questions

Can sample orders mix models?

Yes, subject to quotation and packing limits.

Can a sample carry OEM branding?

Available. Feasibility and timing are confirmed at quotation.

What comes after samples?

Plan MOQ 10 mixed-container orders, with PSPV before balance payment.