Terms of Service

These Terms of Service govern your access to and use of the STARGO Motor website and its B2B dealer, distribution and product-inquiry services. Product information is for general reference and does not constitute a binding offer; prices, availability and export terms are confirmed only in a written quotation and a signed sales contract.

Legal

Version 2.0 · Last updated: 27 August 2026

These Terms of Service govern your access to and use of this website and the information, materials and business-to-business inquiry services made available through it.

Blocks marked “Draft · pending counsel review” are complete drafts whose content is a legal determination and has not yet been confirmed by our legal counsel. Nothing in a marked block should be read as advice or as a settled position. Everything outside those blocks describes how this website and this business actually operate.

1. Who these terms are with

This website is operated by the company named below, a manufacturer and exporter of electric two- and three-wheeled vehicles and lithium battery systems, established in the People’s Republic of China. STARGO is its export brand.

Guangxi Xinli New Energy Technology Co., Ltd.

Brand: STARGO

Website: https://www.stargomoto.com

Email: sales@stargomoto.com

Country of establishment: China

2. Acceptance of these terms and changes to them

Draft · pending counsel review

By accessing or using this website you agree to be bound by these terms. If you do not agree with them, please do not use the site. If you use the site on behalf of a company, you confirm that you are authorised to accept these terms for that company, and “you” means both you and that company.

We may revise these terms. The version and date at the top of this page identify the current text, and the version history in section 17 records what changed. Continuing to use the site after a revised version is published means you accept it; if you have an inquiry or an order in progress, the version in force when that inquiry or order was placed continues to apply to it.

3. Who this site is for

This is a business-to-business site for dealers, distributors, importers, fleet operators and trade buyers, not a consumer retail site. Export orders are agreed in writing outside this website: price, minimum order quantity, lead time, compliance documentation and export terms are settled in a written quotation and then in a signed contract.

Where a product page shows a direct purchase link, that purchase is completed on the connected storefront, on its own domain and under its own terms and payment handling. It does not replace the quotation and signed contract that govern an export order.

4. Acceptable use

• Use the site for lawful business purposes only.
• Do not attempt to gain unauthorised access to the site, its administration area, its interfaces or any account or system connected to it.
• Do not interfere with the site’s operation or availability, including by automated submission, scraping at a rate that degrades service, or probing its rate limits.
• Do not submit unlawful, infringing, misleading or harmful content through any form or through the on-site assistant.
• Do not impersonate another person or company, or submit contact details you are not entitled to use.

We may restrict or withdraw access to the site where use of it breaches this section.

5. Inquiries and the information you send us

You are responsible for the accuracy of what you submit through an inquiry form or the on-site assistant. What we do with that information, who else receives it and how long it is kept are set out in our Privacy Policy, which forms part of these terms. Do not send confidential technical or commercial material through the site before a confidentiality agreement is in place.

Replies from the on-site assistant are generated by a language model and are indicative only. They are not a quotation, a specification, a certification statement or advice, and nothing said by the assistant binds us.

6. Product information, quotations and orders

Product specifications, images and descriptions on this site are for general information and may be updated or improved without notice. Prices, availability, minimum order quantities, lead times, applicable compliance documentation and export terms are confirmed for the specific model, configuration and destination market in a written quotation, and then in a signed sales contract or proforma invoice.

Draft · pending counsel review

Nothing on this site is an offer capable of acceptance, and no contract is formed by submitting an inquiry or by our replying to one. Where the signed sales contract or proforma invoice differs from anything published on this site, that signed document prevails for the transaction it governs.

7. Destination-market configuration and compliance

Vehicles are built to a factory configuration agreed for each order. A vehicle’s technical capability, the configuration we build, and the configuration that may lawfully be sold, registered or ridden in a given market are three different things. This site does not state the rules of any market, and we do not build or supply a configuration intended to defeat a speed, power or registration limit.

Draft · pending counsel review

Determining the requirements of a destination market — homologation, type approval, registration, battery transport, labelling and any local restriction — and confirming that an ordered configuration meets them, is the responsibility of the importer, distributor or buyer for that market. We will supply the compliance documentation identified in the signed contract for the models it covers; the allocation of responsibility in this clause is subject to counsel review and to whatever the signed contract states.

8. Intellectual property

The content on this site — text, graphics, logos, product images, video and page design — is owned by or licensed to us.

Draft · pending counsel review

You may view, download and print this site’s content as reasonably needed to evaluate a business relationship with us, and dealers may use material we supply for that purpose on the terms we give with it. Any other copying, reproduction, distribution, republication or derivative use requires our prior written consent. Our trade marks and logos may not be used without that consent.

9. Third-party links and platforms

This site links to third-party platforms we do not control — marketplace listings, social profiles and messaging services. Following such a link takes you onto that provider’s platform, under its own terms and privacy notice, and we are not responsible for its content or practices.

10. Disclaimers

Draft · pending counsel review

The site and its content are provided “as is” and “as available”, without warranties of any kind, express or implied, including as to accuracy, completeness, availability, non-infringement or fitness for a particular purpose. Any product warranty we offer is given separately in the applicable sales documentation and not through this site. Nothing in this clause excludes a liability that cannot be excluded under applicable law.

11. Limitation of liability

Draft · pending counsel review

To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, goodwill or data, arising out of or in connection with your use of, or inability to use, this site. Our aggregate liability arising from the site is limited to a sum to be agreed with counsel. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited under applicable law. Liability arising from a supply of goods is governed by the signed sales contract, not by this clause.

12. Indemnity

Draft · pending counsel review

You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these terms, your unlawful use of the site, or content you submit through it. We will notify you of any such claim, allow you to conduct its defence where you accept responsibility for it, and not settle it without your consent, such consent not to be unreasonably withheld.

13. Export control, sanctions and trade compliance

Draft · pending counsel review

Our products, their lithium battery systems and the technical material on this site may be subject to export control and sanctions rules in more than one jurisdiction. You confirm that you are not a person or entity subject to applicable trade sanctions, that you will not use, resell, re-export or divert goods or information obtained from us in breach of such rules, and that you will not supply them to any restricted party or embargoed destination. We may decline or suspend an inquiry, a quotation or a shipment where trade compliance screening requires it. The specific control classifications, screening lists and jurisdictions that apply are pending counsel confirmation.

14. Force majeure

Draft · pending counsel review

We are not in breach of these terms, and are not liable, for a failure or delay caused by an event beyond our reasonable control, including natural disaster, epidemic, war, civil unrest, industrial action, failure of power or telecommunications, cyber attack, port or customs disruption, or an act of government. Where such an event affects a supply of goods, the signed sales contract governs instead.

15. Governing law and dispute resolution

Draft · pending counsel review

These terms are governed by the laws of the People’s Republic of China, without regard to its conflict-of-law rules. Before starting proceedings, both sides will try in good faith to resolve the dispute by discussion between senior representatives. The forum for any remaining dispute — the competent court, or arbitration and the seat, rules and language of that arbitration — is pending counsel confirmation, as is the effect of the United Nations Convention on Contracts for the International Sale of Goods. Where a separate signed contract states a governing law or a dispute-resolution forum, that contract prevails for the transaction it governs.

16. General provisions

Draft · pending counsel review

• If a provision of these terms is held invalid or unenforceable, the rest continues in force and the provision is read down to the minimum extent necessary.
• These terms and the Privacy Policy are the whole of what governs your use of this site, and do not replace any separately signed agreement between us.
• You may not assign your rights under these terms without our written consent; we may assign ours to a successor of the business.
• A delay in enforcing a term is not a waiver of it.
• Notices to us are given by email to the address in section 18; notices to you are given to the contact details you supplied.
• These terms are published in English and Chinese. Which language version controls in the event of a discrepancy is pending counsel confirmation.

17. Version history

18. Contact us

Questions about these terms:

Guangxi Xinli New Energy Technology Co., Ltd.

Attention: Legal

Email: sales@stargomoto.com

Website: https://www.stargomoto.com